Why are kogan tvs so cheap

Made the mistake and the help is very bad been 1 month. Told help cant see screen only to be told take photo of screen and also go to settings and try this and that. I read an article about the foul mouthed childish temper tantrum Harvey Norman CEO had thrown about Kogan, so have tried to stay away from Harvey Norman…. Then last week after really I got tired of fighting with the jumpy functionality of the Harvey Norman site I and after seeing how halfheartedly the specs are loaded on the Harvey Norman website obviously they have some poor school leaver manually capturing all the product specs instead of auto syncing it from a supplier portal.

I had decided to can Harvey Norman for good and go with Kogan, but after reading this review I think I will give them both a wide berth now…. I purchased a 50incg smart tv from kogan and it arrived last Tuesday night approx 9pm. Opened it and plugged in straight away only to find all that appears on the tv in vertical white lines, no picture and no sound. It even has return written in black texta on outside of box!

I have sent numerous emails to kogan but no response! Any ideas as to what to do?? Tried to get customer service but no luck, I asked around how much it would cost to get repaired, The response was toss it and buy a new set.. It will be covered. An expensive TV would probably be a different story. I repaired it myself a year ago and has been going fine ever since. All of the writing on the remote control buttons wore away after the first three years, meaning we now have a perfectly black remote control which either has to be operated by guess work or from your own memory of where the buttons are located.

Everyone in my household still hates it. We still use it because we want to keep it out of landfill for as long as possible. Honestly, I really like my TV. For a few people, perhaps, but not for me.

Two years later and no issues so far. Oh dear just had delivery of 43 inch, yesterday…of course delay in delivery of 5 days, but have to accept this…Covid Had troubles straight away with accessing set up. Down loaded the larger version of set up but had no extra detail. Had to unplug 3 times and reset! I dont lnow if my eysight is failing but have an old set of glasses to see picture clearer! Put old tv in spare room over 5 yo and speakers failing a bit but can watch it without specs on!

Seems that colour is readjusting minute by minute. However, we wanted to delete all unwanted chanels…racing, shopping, radio…but looks like cant be done, also last night wanted to mark programs for later watching and cant do that either.

At this point i have looked online to find this site…only 2 hours use…hard to read program info, lots of reflection on screen…im sure there is a lot more wrong nothing is going very good at all. On this site the current and latest comment goes to bottom of list, would be good to be at the top for an uo to date review. Very shabby company.

Also bought a so called smart TV. I hope all these people realise there is further action you can take if Kogan are not forthcoming with there after sales service. Even though warranties state that they might be for 12 months, you should expect that the tv should last a lot longer than that, as does the consumer protection authority, so they will assist in a claim even if Kogan do not. Then there is the Ombudman… do not accept shoddy products guys — stick it in to them. Relax Steve.

One developed a few dead pixels. Kogan replaced it. Sent back in original packing after 4 months and got refund. Electrically works Ok, construction looks good, But who said you can fry anything golden without basting with oil, except fish, bacon? Absolutely as essential as a hot shower. Had no trouble with Kogan returns BUT keep your packaging complete until you have tested the product for some months.

Wow — I knew they sold rubbish, but I never thought they could be so bad for so long and still stay in business. I bought a 42 inch Kogan TV in from a guy on the Gold Coast who had bought it new, but needed some cash. It was 15 months old. Being just out of warrantee, I contacted Kogan to see if they could repair or replace the unit, but was informed in no uncertain terms that it was out of warrantee, and that was that. There was no obvious fault, but I noticed one of the main sub-boards had a Samsung label and part number, so I rang a TV repair company to see if I could quiz a technician who could help with further diagnostics.

After sitting in the shed for the last 8 years, I fired it up again, and the fault was still there. A quick google soon found this web site, and confirmed my suspicion that it is not worth persevering any longer, but it will be taken to the tip tomorrow morning.

KOGAN, seem to not care about their reputation at all. After over 30 emails between KOGAN and me, all we received was a a pro forma email from them nearly every time. I purchased a Samsung Tablet. The Tablet screen Was frozen. I tried everything turned off reboot nothing fixed the problem. I called Kogan service. I suspect in Philippines. They wanted me to send pictures of frozen scene? What does this prove After 20 emails l had to send at my cost to Melbourne.

They agreed it we faulty and make a refund. But not for postage. I was very annoyed with poor service. So desided to call Samsung Australia. Called there service number took me back to a call centre in Asia. Not going enough Samsung. Kogan continued to send me emails for 2 weeks after l had received my refund. Buy from you local retailer even if you pay a little more. Bought 24 inch kogan 2 volt Tele for my boat 6 years ago, still going great, replacing it with smart tv from kogan, 12 v again, hopefully will not have above issues.

For home though, I would never go online for tv, be patient and wait for sales, I bought samsung smart tv 55 inch for For the first 5 weeks it would turn itself off. After turning power off and then on at the wall I had to wait for it to reset. Sometimes I would lose the picture but still had audio. Now the colours on the screen are out of kilter and I have continuing closed caption when I turn to free to air. Kogans help desk told me they would have a look at the tv…. If the problem was on our side then we would be up for costs for the report and couriers.

Wow, I wish that I had read this forum years ago. Bought a 40 inch LED with an extended warranty that expires in October The shite is that the TV was so old, they no longer have the motherboards for it but this took about 4 weeks to find out.

However, we still had a somewhat functional TV. Kogan said that they would replace the TV with a more current but smart upgrade at no cost to me but my option was limited to 1 type of TV or a 6 month credit. I opted for the former, thinking that the upgrade would be a lucky break. Not to be! Took 4 weeks to get a replacement after they picked up the old one! This new TV is now a few weeks old, exhibits vocal lag, the head phone jack stopped working and a few other glitches. Contacted support and they suggested updating the firmware, resetting TV to default factory settings etc but to no avail.

Now they want the TV to be examined to work out the fault before taking the next steps ie returning, replacement etc. I can concur with the awful customer service with kogan. What I received by courier delivery was one size foot differing from the other ie size Left Well after talking to their customer service, I would rate it as the worst ever in the history of online purchases. And this was in No photos would be accepted. This was not advertised on their website — they were not advertised as defective or 2nds — WTF?

It woulf have taken me 3 hours to arrange a return so not worth it. I have found many EBAY sellers use this system. The information on this site is invaluable and thanks for taking the time to comment. In , Australian customers gave Kogan 3 out of 5 stars for overall customer satisfaction for TVs. Canstar Blue may be paid for this referral. If you click on a brand that is not a referral partner, you will be taken to a brand page on Canstar Blue.

Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers. Generally, sponsorship fees are payable in addition to referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles.

Our scores after doing Kogan internet modem review for the following product is 4. Our scores after doing Kogan mobile plans reviews for the following product is 4. Before we dive in deep into Kogan nbn review, let us explain the catch: It offers customers three unlimited data NBN plans.

As all the three main plans are available as month-to-month plans. The reason why we scored 4. Kogan started offering insurance to its customers in They aimed at making its policies affordable in Australia, with a massive range of automatic inclusions and optional extras for the following cover type.

Here are the following types of policies that we found after the Kogan car insurance review. Check out the list shared here:. In case if you have encountered any damaged item, you can return it back. Moreover, smaller items are returned via a prepaid Australia post label, whereas items that are large shall be collected by courier or their repair agents.

Besides, it is recommended that customers should keep their original packaging to assist in the return process. Also, Kogan shall cover the cost of sending products to the nominated repair center.

But if you still urge to learn more, then we suggest you land on its official page. Our Kogan customer service reviews may not please many of the users as we were not satisfied with them. They have no number to call on their site. All are emails addresses. Though they offer a call back services, they will never call you back. Moreover, if you ask them any question about your order, they will keep you on hold and longer delay. When it comes to their website, you can easily find legit and genuine products at pocket-friendly prices.

All the categories are well defined and direct syou straight to your desired product. Thankfully we can say, yes Kogan webiste is legitimate and its products are warranted too. Which means that you dont have to worry much. Kogan is definitely a one-stop solution where every product is high in quality and available at pocket-friendly prices. We hope that our kogan. But make sure to read Kogan online store review before making any decisions.

We know that newbie and online shoppers are at a greater stake of receiving counterfeit goods or prank items from stores. As a completely new store cannot be judged or trusted. Therefore we recommend customers to check for the genuineness of the site from a safe distance. Note this Kogan review is based on our own experience, and these are our genuine opinions.

Toggle navigation. Reviews Coupons Blog. So wait no more read Kogan reviews, compare ratings, see screenshots and learn more about the Kogan store. Rate Now 4. And also helps to save time. The world is now shifting towards materialism and is also making its benchmark. Briefly introducing Kogan Reviews. Is it safe to buy from Kogan? Free Shipping. Selling Fast. Kogan Smarter Home 1. What customers are saying? Our Kogan mattress review If you want to purchase a durable mattress, then Kogan is the best place to shop from.

Our Kogan sofa review Kogan is absolutely fantastic! Recommended products: Free Shipping. Kogan washing machine review All the machines featuring on the site have high tech features, and the machines' prices are also reliable.

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