Should i use rackspace

Case Study. See how we helped McKesson reduce its dedicated data center footprint and centralize their IT operations,. Virtual Round Table. About Us We advise, design, build and manage solutions across the multicloud, applications, data and security. Newsroom Press Releases Media Kit. Join the team! Careers at Rackspace. Contact Us Toggle Mobile Menu. Rackspace Cloud Library. What Are Web Hosting Services? Four types of web hosting services Web hosting companies range from service providers who offer extensive web management and support to service providers who lease a single private virtual server.

Hosting services include: Managed Hosting - In managed hosting , the service provider owns and operates servers leased to a customer. Why Use Web Hosting Services? Superior Performance. Multi-Cloud Flexibility. Increased Security. Greater Control. How Can Rackspace Help? Cant understand any of them. Run from Rackspace. Reply Change review Helpful 0. Roselba Hurtado from United States, Sep. I have been trying to find a phone number for Customer Support for 2 days, I finally found one, they answered and transferred me to Customer Support, I have been on hold for 1 hour and 18 minutes already You have Read More an option to leave your number so they can call you back, but when you leave the number, it tells you that it is incorrect, that I need the country code, area code, and number, which I did 3 times and kept getting the same message.

I have been with Rackspace for 15 years, I guess it is time to change companies! Marcos D. After the price increase on my billing, I decided to close out my account.

Turns out they charged me for the entire month that took them to close out my account, and disabled me from talking to anyone about my account. Now its und Read More er collection, and they wont talk to me about it nor transfer to me to anyone but the first person I call. I have been using them for over 10 years, I am never again using RackSpace nor referring them to anyone ever again.

Gordon Taylor from United States, Mar. I've used Rackspace for about a decade for our business and our clients. They had great pricing, they were super reliable, and their su Read More pport was great. We are down to our last server on rackspace, waiting on clients to update some IP addresses and we will be done with Rackspace for good. As a side note, they are still leaps and bounds better than A2, which this website keeps popping up ads for.

Reply Change review Helpful 1. Anthony Belize from United States, Mar. I have never dealt with a more unprofessional, rude and unethical tech company EVER. Please do not support this company. They billing and management is absolutely terrible. They do not cancel your account when you request them to.

Read More Then they don't refund you when they overbill you. They don't follow the credit card's dispute rules and send you to collections. I have spend hours explaining my side of the story and they only reply with "I'm sorry there is nothing I can do". I 've been getting the run around for months and months and at the end, they ended up billing me way more than I should have been charged. They are a terrible company.

James Smith from United States, Mar. My company has used Rackspace hosted email service for around 9 years and their support has gone down the tubes.

Their BOT is a joke. And the humans you can contact are not trained to solve anything anymore. All they do is open Read More tickets and hope someone else will fix things.

Most recently, I waited over 18 hours for someone to fix an email account while emails were bouncing but no one was able to fix it despite multiple attempt to contact them. In the old days, such a fix would have taken 5 minutes. Time to look for a different provider. Matt Burnell from United States, Dec. I have been using Rackspace since about They started out as a great company with timely support.

They knew their stuff and were able to help me. I used one of their higher levels of support. Then, I was sold on using AWS and Read More letting Rackspace manage my cloud. I ponied up for the Aviator service. Again, at first it seemed like a good solution for us. Then they went public and everything fell apart.

Long wait times for support, reminders sent over and over about service, etc. I started to get responses such as, "I'm not very experienced in this. Solve: Thought Leadership. What is the Key to Cloud Native Success? People and Process. See All Data Platforms. Latest Insights Discover perspectives from industry experts around digital transformation and trends. Case Study. See how we helped McKesson reduce its dedicated data center footprint and centralize their IT operations,.

Virtual Round Table. About Us We advise, design, build and manage solutions across the multicloud, applications, data and security. Newsroom Press Releases Media Kit. Join the team! Careers at Rackspace. Contact Us Toggle Mobile Menu. Rackspace Cloud Library. Dedicated Servers vs. Cloud Servers. Cloud Servers Cloud servers can be configured to provide levels of performance, security and control similar to those of a dedicated server.

Dedicated Servers A dedicated server is a physical server that is purchased or rented entirely for your own business needs. Why Use Cloud and Dedicated Servers?